Home Forum Membership Support my membership not working

my membership not working

  • #252399

    Pierre Pigeon
    Participant
    Post count: 6

    my membership not working is it something wrong with the site also the support button not working wen clicking the continue to support desk i get this download Google-Ranking-Secrets
    i know i pay my membership I have Premium $10
    per user / month

    Also you can’t purchase any premium not working also

    #252400

    Pierre Pigeon
    Participant
    Post count: 6

    This product is strictly for premium users only.

    Upgrade Account
    Simply upgrade your account to a premium plan to have access to unrestricted unlimited downloads so you don’t have to worry about limit restrictions.
    PS: the button take me to a blank page
    i know i pay my membership I have Premium $10
    per user / month

    #252401

    Gary Boyle
    Participant
    Post count: 3

    yes I have the same problem just then. Glad its not just me LOL.

    I read support thread they’ve changed the billing system to credit cards debit – not sure if that’s got something to do with it

    #252402

    Pierre Pigeon
    Participant
    Post count: 6

    so it is not just me good :)

    #252403

    Gary Boyle
    Participant
    Post count: 3

    I’ve cancelled my paypal agreement with them until its sorted (I can’t download anything now anyway). Do the same in case they’ve been comprimised and we know what’s going on.

    #252405

    Tim Solomon
    Participant
    Post count: 1

    Same here. I pay for a premium subscription but when I go to download something I am being asked to upgrade my account. Like Pierre described, I am taken to a blank page.

    #252406

    Support Team
    Keymaster
    Post count: 112

    Hi Gary, I’m sorry to hear this. Right at this moment, we are in the process of updating our site. We apologize for the inconvenience this has caused. We will keep you updated.

    You can stay up-to-date on this thread:

    https://www.plrdatabase.net/forum/topic/were-updating-our-site-on-02-18-2020/

    You can also follow this update on our Facebook Page Here.


    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    #252408

    Pierre Pigeon
    Participant
    Post count: 6

    lol i cant follow on face book i get this: You do not have the necessary permission for the specified Page to perform the requested action.

    #252409

    Support Team
    Keymaster
    Post count: 112

    Hi Pierre, that’s strange. However, you can view it directly on our Facebook page here:

    https://www.facebook.com/plrdatabase/

    It will be the last post that has been posted.

    I hope this helps and thank you and anyone else reading this for your patience while we update our site.


    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    #252410

    Pierre Pigeon
    Participant
    Post count: 6

    thanks that work

    #252411

    Pierre Pigeon
    Participant
    Post count: 6

    do we know how long it will take

    #252412

    Support Team
    Keymaster
    Post count: 112

    That’s great that worked for you. The time on how long it will take… it won’t be long, no longer than 1 hour, at tops, 2 hours (as I just got a reply back from our technical team).


    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    #252417

    Gary Boyle
    Participant
    Post count: 3

    ok thanks for the updates

    #252426

    Support Team
    Keymaster
    Post count: 112

    UPDATE: We have finished updating our site. If you are seeing any issues, please contact our support team so we can take a look into this straight away. We apologize for the inconvenience this has caused and thank you for your patience.


    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    #252442

    Web Menace
    Participant
    Post count: 7

    Looks like everything is working now. Great :)

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