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my membership not working

  • February 17, 2020 at 10:37 PM #252399
    Pierre Pigeon
    Member
    @GetGo
    Post count: 6

    my membership not working is it something wrong with the site also the support button not working wen clicking the continue to support desk i get this download Google-Ranking-Secrets
    i know i pay my membership I have Premium $10
    per user / month

    Also you can’t purchase any premium not working also

    February 17, 2020 at 10:40 PM #252400
    Pierre Pigeon
    Member
    @GetGo
    Post count: 6

    This product is strictly for premium users only.

    Upgrade Account
    Simply upgrade your account to a premium plan to have access to unrestricted unlimited downloads so you don’t have to worry about limit restrictions.
    PS: the button take me to a blank page
    i know i pay my membership I have Premium $10
    per user / month

    February 17, 2020 at 10:42 PM #252401
    Gary Boyle
    Participant
    @gazoso
    Post count: 3

    yes I have the same problem just then. Glad its not just me LOL.

    I read support thread they’ve changed the billing system to credit cards debit – not sure if that’s got something to do with it

    February 17, 2020 at 10:43 PM #252402
    Pierre Pigeon
    Member
    @GetGo
    Post count: 6

    so it is not just me good :)

    February 17, 2020 at 10:45 PM #252403
    Gary Boyle
    Participant
    @gazoso
    Post count: 3

    I’ve cancelled my paypal agreement with them until its sorted (I can’t download anything now anyway). Do the same in case they’ve been comprimised and we know what’s going on.

    February 17, 2020 at 10:47 PM #252405
    Tim Solomon
    Participant
    @solo27703
    Post count: 1

    Same here. I pay for a premium subscription but when I go to download something I am being asked to upgrade my account. Like Pierre described, I am taken to a blank page.

    February 17, 2020 at 10:49 PM #252406
    Support Team
    Keymaster
    @plrdatabasesupport
    Post count: 136

    Hi Gary, I’m sorry to hear this. Right at this moment, we are in the process of updating our site. We apologize for the inconvenience this has caused. We will keep you updated.

    You can stay up-to-date on this thread:

    https://www.plrdatabase.net/forum/topic/were-updating-our-site-on-02-18-2020/

    You can also follow this update on our Facebook Page Here.

    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    February 17, 2020 at 10:52 PM #252408
    Pierre Pigeon
    Member
    @GetGo
    Post count: 6

    lol i cant follow on face book i get this: You do not have the necessary permission for the specified Page to perform the requested action.

    February 17, 2020 at 10:55 PM #252409
    Support Team
    Keymaster
    @plrdatabasesupport
    Post count: 136

    Hi Pierre, that’s strange. However, you can view it directly on our Facebook page here:

    https://www.facebook.com/plrdatabase/

    It will be the last post that has been posted.

    I hope this helps and thank you and anyone else reading this for your patience while we update our site.

    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    February 17, 2020 at 10:59 PM #252410
    Pierre Pigeon
    Member
    @GetGo
    Post count: 6

    thanks that work

    February 17, 2020 at 11:02 PM #252411
    Pierre Pigeon
    Member
    @GetGo
    Post count: 6

    do we know how long it will take

    February 17, 2020 at 11:05 PM #252412
    Support Team
    Keymaster
    @plrdatabasesupport
    Post count: 136

    That’s great that worked for you. The time on how long it will take… it won’t be long, no longer than 1 hour, at tops, 2 hours (as I just got a reply back from our technical team).

    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    February 18, 2020 at 12:05 AM #252417
    Gary Boyle
    Participant
    @gazoso
    Post count: 3

    ok thanks for the updates

    February 18, 2020 at 5:38 AM #252426
    Support Team
    Keymaster
    @plrdatabasesupport
    Post count: 136

    UPDATE: We have finished updating our site. If you are seeing any issues, please contact our support team so we can take a look into this straight away. We apologize for the inconvenience this has caused and thank you for your patience.

    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

    February 19, 2020 at 2:38 AM #252442
    Web Menace
    Participant
    @webmenace007
    Post count: 6

    Looks like everything is working now. Great :)

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