Home Forum Membership Support Login issues- PLR Newbie

Login issues- PLR Newbie

  • #266334
    S v
    Participant
    @s
    Post count: 5

    Hi,

    I purchased PLR Newbie through JVZoo in Jan. I forgot my password, and tried to reset it. However, I keep getting the incorrect user name & password message even using the newly generated password. Could you please enable me to access the course again?

    I’ve submitted a ticket a few days ago, but haven’t got a response yet.

    Thanks
    S

    #266337
    Angela
    Moderator
    @CDDiva
    Post count: 183
    #266338
    S v
    Participant
    @s
    Post count: 5

    Hi Angela,

    No, I have access to JV Zoo. I’m trying to access PLR Newbie.

    When I click on this link (https://www.plrdatabase.net/lessons/plr-newbie/login/), I get incorrect user name/ password. So I click on “Forgot password”, and get an auto-generated password mailed to me. But when I try to login with the new password, I still get the same error message of incorrect user name/password. This happens every time I try to login to PLR Newbie.

    #266341
    Angela
    Moderator
    @CDDiva
    Post count: 183

    I will have to alert @plrdatabasesupport @daniel-taylor

    There was a major database maintenance a few days ago, maybe that’s the problem

    hang in there


    Plan Your Life In Color!

    Evergreen Is The New Black!

    Learn Teach Share Knowledge!

    #266342
    Daniel Taylor
    Keymaster
    @daniel27lt
    Post count: 129

    Hi @s and thanks @CDDiva

    I do believe we have sorted this out for you. Please let me know if this is correct or if you’re needing further assistance.

    Thanks.


    "The path to success is to take massive, determined action".

    #266343
    S v
    Participant
    @s
    Post count: 5

    Hi Daniel, I just checked. I’m still having the same issue. I get a new password sent to me, but for some reason the login page does not accept the new password.

    #266379
    Angela
    Moderator
    @CDDiva
    Post count: 183
    #266397
    Daniel Taylor
    Keymaster
    @daniel27lt
    Post count: 129

    Hi @s and thanks @CDDiva

    I’m sorry to hear this. I recommend creating a support ticket here:

    https://www.plrdatabase.net/support/

    Let the support team know what the issue is as they will help you out further with this.


    "The path to success is to take massive, determined action".

    #266398
    S v
    Participant
    @s
    Post count: 5

    Hi, I had emailed support (support@plrdatabase.net,info@plrdatabase.net) on Nov 25th & 30th. I had also submitted a ticket at that time, iirc, but did not get a response.

    I have submitted the ticket again now. I hope it’s fixed soon.

    #266431
    S v
    Participant
    @s
    Post count: 5

    @plrdatabasesupport @daniel-taylor @CDDiva – I’ve mailed support on Dec 9th, I haven’t had a response yet.

    Can someone just set my new password please? I’ve been chasing on emails since Nov 25th, and in this forum since Dec 4th, and this is still getting passed around to different folks.

    #266435
    Support Team
    Keymaster
    @plrdatabasesupport
    Post count: 135

    Hi @s

    I’m sorry to hear this. We can see you have not replied back to any of our responses to your support tickets.

    Having said that, I have just sent you a private message here. Can you please check your private message within your account here at PLR Database, as I will be able to help you out further?

    Thanks in advance.


    We're here to help. You can also contact our support team here: https://www.plrdatabase.net/support

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Login issues- PLR Newbie’ is closed to new replies.